This Messaging Service Privacy Policy explains how Hydrate Heroes (referred to as "Hydrate Heroes," "We," "Us," or "Our") collects, uses, and shares personal information in connection with Our text message marketing service (the "Messaging Service"). This Messaging Service Privacy Policy supplements Our Primary Privacy Policy. For more information, please see the section titled "Primary Privacy Policy" below.
Changes to the Messaging Service Privacy Policy
We may update this Messaging Service Privacy Policy from time to time at our discretion. If there are material changes to this policy, we will notify you as required by law. By continuing to use the Messaging Service after updates take effect, you agree to the revised Messaging Service Privacy Policy.
Personal Information We Collect
When you sign up for the Messaging Service, we collect personal details such as your name, phone number, and email address. When you send or receive messages using the Messaging Service, we collect communications metadata (such as the time and date a message was sent or received) and the contents of those messages.
We may also collect information through cookies or similar technologies on our website and other digital platforms. Cookies are small text files that store preferences and improve your experience. For example, cookies may enable personalization, such as sending you customized reminders about items in your shopping cart.
If you participate in a contest, survey, or sweepstakes related to the Messaging Service, we collect contact details and any other information you choose to provide. We may also collect personal information if you reach out to us with questions or for customer support.
Use of Personal Information
We use your information to operate, analyze, and improve the Messaging Service. We may also use your personal information to personalize your experience and enhance the features of the Messaging Service.
Additionally, we may create aggregated or de-identified data from your personal information. Aggregated or de-identified data does not include personal information and may be shared with third parties, such as advertisers, partners, or sponsors.
Sharing of Personal Information
We may share your personal information as described in Our primary privacy policy, with your consent, or in the following circumstances:
Accurate Information
When you provide information to us through the Messaging Service, you agree to submit accurate, truthful, and complete information. You agree not to use a false or unauthorized name. If we determine, at our sole discretion, that the information you have provided is false, misleading, or incomplete, or if you have enrolled in the Messaging Service for an improper purpose, we may deny you access to the Messaging Service and pursue any legal remedies.
Choices and Controls
Messages may be sent via an automatic telephone dialing system. You are not required to consent to receive marketing text messages as a condition of making any purchases. You may opt out of receiving further marketing text messages by replying to any message with one of the following responses: STOP, END, CANCEL, UNSUBSCRIBE, or QUIT. For more information on how to opt out, please see Our Terms of Service.
Customer Care
If you experience any issues with the Messaging Service, please visit our website and submit a support form, or contact us via email at [email protected].
Supplemental California Privacy Notice
This section applies only to personal information processed under the California Consumer Privacy Act of 2018 (the "CCPA"). California residents have the right to know what categories of personal information we have collected and whether that information has been disclosed for business purposes in the past twelve months. This information is summarized below:
| Category of Personal Information Collected by Us | Categories of Third Parties Personal Information is Disclosed to for a Business Purpose |
|---|---|
| Identifiers | • Service providers |
| Personal information categories listed in Cal. Civ. Code § 1798.80(e) | • Service providers |
| Commercial information | • Service providers |
| Internet or other electronic network activity | • Service providers |
| Inferences drawn from personal information to create a profile about a consumer | • Service providers |
The categories of sources from which we collect personal information and the purposes for which we use that information are described above and in Our primary privacy policy.
Additional Privacy Rights for California Residents
Individual Rights under the CCPA:
The CCPA grants California residents certain rights regarding their personal information, including:
If you are a California resident and would like to exercise your rights under the CCPA, please contact us at [email protected]. We will respond to your request in accordance with applicable laws.
Sales of Personal Information under the CCPA: We do not sell personal information, as defined by the CCPA, and we do not knowingly collect or sell personal information of minors under 16 years old.
Non-Discrimination: California residents have the right not to be discriminated against for exercising their rights under the CCPA.
Authorized Agent: You may designate an authorized agent to make requests on your behalf regarding your personal information. Please contact us at [email protected] for more information on how to designate an authorized agent.
Verification: To process your request, we may ask for sufficient information to verify your identity, which could include confirming the email or phone number associated with your personal information.
Primary Privacy Policy
By signing up for the Messaging Service, you also agree to
Our Primary Privacy Policy.
This Messaging Service Privacy Policy is strictly limited to the Messaging Service and does not limit or
restrict any other privacy policies that may govern the relationship between you and Us in other contexts.
Contact Information
If you have any questions or concerns about this Messaging Service Privacy Policy, or about our data practices in general, please contact us at:
Hydrate Heroes
Hydrate Heroes
2274 State Road 580
Clearwater, Florida 33763
US
[email protected]